CadetX
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Cloudflare•Data AnalyticsGraduateHybrid

Data Center Infrastructure Management (DCIM) Administrator - Infrastructure Operations

HybridCompetitive • Active Opening
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Verified opening from Cloudflare's official portal

Role Description & Responsibilities

Data Analytics

About Cloudflare

Cloudflare is a high-growth technology leader building scalable solutions for global users. Millions of companies and teams rely on their infrastructure and services to execute high-value workflows, analyze massive datasets, and scale modern operations.

CadetX Candidate Advantage: As an applicant for this Data Analytics role, you are evaluated on practical proficiency with real-world query execution, data pipelines, and clear stakeholder communication.

CadetX Role Brief & Company Specifications

Role Mission & Impact

We are seeking a DCIM Administrator to build and run our Data Center Infrastructure Management program. This technical role is part of the Infrastructure Operations organization, which is responsible for building, scaling, and running one of the world's largest and most important cloud networks. Cloudflare’s global network spans more than 330 cities, and is a key strategic asset that supports all of our customers and products.

You are the operational backbone and workflow gatekeeper for all physical changes across our global network. Your meticulous work ensures every Move, Add, and Change (MAC) is executed only through a validated Nlyte work order, driving the highest level of data accuracy essential for supporting our edge and core security and performance services.

Key Responsibilities & Day-to-Day Scope

  • ✓ Washington DC, US
  • ✓ Assist with the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
  • ✓ Collaborate with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives.
  • ✓ Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
  • ✓ Be a role model and champion for continuous improvement, standardization, optimization, and automation.
  • ✓ Workflow Execution: Administer and manage the Nlyte Workflow/Work Order processes, including; issuing, tracking, and closing all physical MAC tickets.
  • ✓ Enforce strict adherence to the defined process by global technicians.
  • ✓ Data Integrity Champion: Perform daily data entry, manage automated asset discovery tools, and reconcile physical inventory against Nlyte records to guarantee 99.5%+ accuracy.
  • ✓ Asset Lifecycle Management (ALM): Own the entire asset data chain from receiving (scanning/logging) through deployment and decommissioning.
  • ✓ Model Library Management: Maintain the Nlyte Materials Catalog, ensuring all new hardware models have precise, validated resource profiles (power, cooling, rack elevations) to enable Analyst validation.
  • ✓ Field Training & Support: Provide hands-on training and support for global technicians on using the Nlyte mobile app, scanning tools, and required workflow procedures.
  • ✓ You are Transparent; you ensure every physical action is accurately logged and instantly visible to stakeholders globally. You are Principled; you have an uncompromising commitment to data integrity and refuse to bypass established workflows.
  • ✓ Education: Bachelor's degree in Information Technology, Logistics, Manufacturing, Business Administration, or a related field, or equivalent practical experience.
  • ✓ Experience: 4+ years of hands-on experience in IT Asset Management or DCIM administration (Nlyte experience is a strong advantage).
  • ✓ Direct experience administering a workflow or change management system, with a focus on discipline and process enforcement in a multi-site environment.
  • ✓ Experience with change management in ERP and asset management transformation efforts.
  • ✓ Experience operating in a high-velocity environment involving geographic dispersed Data Centers across various time zones.
  • ✓ Technical Competencies: High proficiency in physical inventory control, including barcode/RFID systems.
  • ✓ Deep familiarity with data center infrastructure, including server hardware, network hardware, rack elevation/density, and power distribution
  • ✓ Knowledge of structured cabling, and cabling standards.
  • ✓ Advanced proficiency in Excel (VLOOKUP, Pivot Tables) or basic SQL.
  • ✓ Expert in workflow Management (MAC Process): Proven experience managing a high-volume Move, Add, Change queue.
  • ✓ Soft Skills: Exceptional attention to detail and strong organizational skills.

Official Qualifications & Technical Requirements

  • • Excellent problem-solving and root cause analysis capabilities.
  • • Meticulous Attention to Detail: A "Zero-Defect" mindset regarding data entry.
  • • Strong verbal and written communication skills.
  • • Documentation & SOP Creation: Experience writing Standard Operating Procedures (SOPs) for remote hands technicians.
  • • Remote Training Ability: Experience training or guiding remote teams.
  • • For Colorado based hires: Estimated annual salary of $98,000 - $135,000
  • • For Remote - Washington and Washington (Kirkland) based hires: Estimated annual salary of $120,000 - $165,000
  • • For Washington D.C. based hires: Estimated annual salary of $120,000 - $165,000
  • • Medical/Rx Insurance
  • • Dental Insurance
  • • Vision Insurance
  • • Flexible Spending Accounts
  • • Commuter Spending Accounts
  • • Fertility & Family Forming Benefits
  • • On-demand mental health support and Employee Assistance Program
  • • Global Travel Medical Insurance
  • • Short and Long Term Disability Insurance
  • • Life & Accident Insurance
  • • 401(k) Retirement Savings Plan
  • • Employee Stock Participation Plan
  • • Flexible paid time off covering vacation and sick leave
  • • Leave programs, including parental, pregnancy health, medical, and bereavement leave

Preferred Skills & Technology Stack

  • + Experience working with cloud data warehouses (Snowflake, BigQuery, or Amazon Redshift).
  • + Familiarity with Git version control and collaborative code review workflows.
  • + Demonstrated portfolio or capstone projects exhibiting practical end-to-end analytics problem solving.

Tech Stack & Tools in this role

Expected technical competencies for Day 1 productivity:

SQL Data Querying & Complex Joinspandas & Python AutomationPower BI & Executive DashboardsStatistical Analysis & Monetization

★ Life & Culture at Cloudflare

Verified Employer

Cloudflare champions rigorous analytical discipline, continuous learning, and low-ego teamwork. Team members enjoy flexible hybrid allowances, learning stipends, and structured mentorship to fast-track career mobility.